Terms of Service

Effective Date: January 11, 2026
Last Updated: January 11, 2026

Agreement to Terms

Welcome to The Sleep Sanctuary. These Terms of Service ("Terms") govern your access to and use of our website located at getsleepsanctuary.com (the "Website") and the purchase of our digital audiobook products (the "Products").

By accessing or using our Website and purchasing our Products, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Website or purchase our Products.

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on this page. Your continued use of the Website after changes are posted constitutes your acceptance of the revised Terms.

Description of Products

The Sleep Sanctuary offers digital audiobook products designed for relaxation and sleep enhancement. Our products include:

  • The Sleep Sanctuary: A 10-chapter hypnotic audiobook for deep sleep
  • The Sleep Trilogy: Three audiobooks focused on sleep mastery (The Sleep Sanctuary, The Quiet Mind, The Deep Rest Protocol)
  • The Anxiety Trilogy: Three audiobooks for anxiety management (The Instant Calm, The Stress Decoder, The Anxiety-Free Life)
  • The VIP Performance Pack: Three audiobooks for peak performance (The Morning Momentum, The Focus Fortress, The Wealth Frequency)

All products are delivered as digital audio files (MP3 or WAV format) via email with download links to Google Drive or similar file hosting service.

Purchase and Payment

Pricing

All prices are listed in U.S. Dollars (USD) and are subject to change without notice. The price you pay is the price displayed at the time of purchase.

Payment Processing

All payments are processed securely through Stripe, a third-party payment processor. By making a purchase, you agree to Stripe's Terms of Service and Privacy Policy. We do not store your credit card information.

Order Confirmation

Upon successful payment, you will receive an order confirmation email with your purchase details and download links to access your Products.

Product Delivery

All Products are delivered digitally via email within 24 hours of purchase (typically within minutes). You will receive:

  • An order confirmation email
  • Download links to access your audiobook files
  • Instructions for listening and troubleshooting

It is your responsibility to provide a valid email address. If you do not receive your Product within 24 hours, please contact us at [email protected].

You are responsible for downloading and storing your Products. We recommend downloading your files immediately and creating a backup copy.

365-Day Money-Back Guarantee

We stand behind the quality of our Products. If you are not satisfied with your purchase, we offer a 365-day money-back guarantee with the following conditions:

Guarantee Terms

  • You must listen to the audiobook for at least 7 consecutive nights
  • If you do not experience noticeably better sleep, you may request a full refund
  • Refund requests must be submitted within 365 days of purchase
  • To request a refund, email [email protected] with your order number

Refund Process

Upon receiving your refund request, we will:

  • Respond within 24 hours to confirm receipt of your request
  • Process your refund within 5 business days
  • Issue the refund to your original payment method
  • Refunds typically appear in your account within 5-10 business days

Refund Limitations

We reserve the right to deny refund requests that:

  • Are made after 365 days from the date of purchase
  • Involve fraudulent activity or abuse of our refund policy
  • Are for customers who have previously received multiple refunds

Intellectual Property Rights

Ownership

All content on the Website and in our Products, including but not limited to text, audio, graphics, logos, and software, is the property of The Sleep Sanctuary (Maviael Jimenez) and is protected by U.S. and international copyright laws.

License to Use

Upon purchase, you are granted a limited, non-exclusive, non-transferable license to:

  • Download and listen to the audiobook files for personal, non-commercial use
  • Store the files on your personal devices (computer, phone, tablet)
  • Create backup copies for personal use

Prohibited Uses

You may NOT:

  • Share, distribute, or sell the audiobook files to others
  • Upload the files to file-sharing websites or torrent sites
  • Modify, adapt, or create derivative works from the content
  • Use the content for commercial purposes
  • Remove or alter any copyright notices or watermarks
  • Reverse engineer or extract the audio content

Violation of these terms may result in immediate termination of your license and legal action.

Medical Disclaimer

IMPORTANT: The Sleep Sanctuary audiobooks are intended for relaxation and entertainment purposes only. They are NOT a substitute for professional medical advice, diagnosis, or treatment.

If you have insomnia, sleep apnea, or any other sleep disorder or medical condition, please consult a qualified healthcare provider before using our Products.

DO NOT listen to our audiobooks while driving, operating machinery, or performing any activity that requires alertness.

Results Disclaimer

Individual results may vary. The testimonials and examples used on our Website are not intended to represent or guarantee that anyone will achieve the same or similar results.

Results depend on many factors including:

  • Consistency of use
  • Underlying health conditions
  • Sleep environment and habits
  • Lifestyle factors (diet, exercise, stress levels)

We make no guarantees about specific outcomes. Your experience may be better, worse, or different from the testimonials shown.

Limitation of Liability

To the fullest extent permitted by law, The Sleep Sanctuary (Maviael Jimenez) shall not be liable for any:

  • Indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, or use
  • Personal injury or property damage
  • Damages arising from your use or inability to use our Products

In no event shall our total liability exceed the amount you paid for the Product.

Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages. In such jurisdictions, our liability is limited to the greatest extent permitted by law.

Indemnification

You agree to indemnify, defend, and hold harmless The Sleep Sanctuary (Maviael Jimenez) from any claims, damages, losses, liabilities, and expenses (including attorney's fees) arising from:

  • Your use of our Products
  • Your violation of these Terms
  • Your violation of any third-party rights, including intellectual property rights
  • Any harm caused by your misuse of the Products

Dispute Resolution

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law principles.

Informal Resolution

Before filing any formal claim, you agree to first contact us at [email protected] to attempt to resolve the dispute informally.

Arbitration

If we cannot resolve the dispute informally, any dispute arising from these Terms or your use of our Products shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

You waive your right to participate in a class action lawsuit or class-wide arbitration.

Termination

We reserve the right to terminate or suspend your access to our Website and Products at any time, without notice, for conduct that we believe:

  • Violates these Terms
  • Is harmful to other users or our business
  • Involves fraudulent or illegal activity

Upon termination, your license to use the Products will immediately cease, and you must delete all copies of the audiobook files.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remaining Terms will remain in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and The Sleep Sanctuary regarding your use of our Website and Products, and supersede all prior agreements and understandings.

Contact Information

If you have any questions about these Terms, please contact us:

Business Name: The Sleep Sanctuary

Legal Entity: Maviael Jimenez (Sole Proprietor)

Email: [email protected]

Website: https://getsleepsanctuary.com

By purchasing and using The Sleep Sanctuary Products, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.